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Being effective in Emotionally Difficult Conversations.
This video gives teams the tools to discuss, debrief, and deal with the communication challenges of caregiving. A seminar for new caregivers, a refresher for those with experience, and a valuable tool for everyone who champions the cause of compassion in health care. Beautiful production, original musical score and real-life scenes.
- 43-minute DVD with 12 chapters, each illustrating different communication challenges in caregiving. Plus an optional introduction from the Executive Producer to give your audience a powerful context for your session.
- 128-page Leader Guide shows how to use the video as a starting point for a discussion or seminar. It includes a proven Five-Step Training Program to cultivate compassion using group dialogue, group exercises, individual practice and self-evaluation. Also included are seven discussions, a video time index, and elements to custom-design your own seminars with suggestions for a single one-hour class, a 2-4 hour seminar, or a series of seminars.
- 3 Handouts formatted for easy copying. Five pages summarize the essential points of the video and expand upon them for in-depth discussion and training. Access to website resources for continued learning, updates and new materials such as: additional handouts, visual aids, key links, discussion groups, and recommended reading.